client stories...

T Systems

Theme:
Building an international team to bid for and subsequently deliver a Unified Communications infrastructure for a key multi-national client
Country: UK, Germany
Participants: Core bid team and technical experts from T Systems and Deutsche Telekom

Our client was leading a high level project to bid for a multi-million euro deal to design and build a Unified Communications infrastructure for a global travel company. He knew that winning this bid was going to be tough and he wanted the client to really appreciate how the international expertise and depth of experience of T Systems could pull together to deliver. In order to get this absolutely right, they knew he had one window of opportunity to build a convincing, creative and technically robust team.

And this is where we came in; using films, idea generation techniques, simulations and facilitated workshops, we helped the team come together over around a clear sense of their journey ahead. Over two days, we worked with a multi-national group of fifty technical experts to create a compelling case for T Systems, based on a genuine sense of collaboration, bravery and trust.

What happened next?

We are delighted to say that T Systems were successful in winning the tender in the face of stiff competition and whilst we obviously cannot take credit for the whole endeavour, we like to think we played our part.

We have since been helping them with a range of activities as they move into the delivery phase. This has involved working with an expanded team as a whole, in specialist work streams and with some key individuals across the UK and Germany. We have continued to emphasise the importance of trust, communication and courage.